Privacy Policy

Privacy Policy for Guidence Way

At Guidence Way, accessible from https://www.guidenceway.com/, we prioritize the privacy and security of our visitors and customers. This Privacy Policy outlines how we collect, store, and use customer data, ensuring transparency and trust in our processes, particularly for our Quran Online Learning Academy and Courses.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms. If you have additional questions or require further information, feel free to contact us.

Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address, provided directly by you when contacting us or registering an account.
• Account Details: Information shared during account registration, such as username, password, and any additional details required for course enrollment.
• Communication Data: Details from messages or attachments sent to us, including inquiries about Quran learning programs.
• Browsing Information: Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), and user interactions with our website.

How We Collect Information

• Direct Input: Information provided by you through forms, account registrations, or communications related to Quran courses and services.
• Automatic Collection: Data collected via cookies, log files, and similar technologies during your website visit.
• Third-party Services: Certain interactions with third-party platforms may result in the collection of additional data, which will comply with their respective policies.

How We Store Information

We securely store your information using industry-standard security measures to prevent unauthorized access, disclosure, or alteration. This includes encrypted databases, firewalls, and secure servers. Data retention is limited to the duration necessary to fulfill the purpose for which it was collected, such as course management or to comply with legal obligations.

How We Use Information

We use the information collected for the following purposes:

• To provide, operate, and maintain our website and services for Quran learning and Islamic education.
• To improve and personalize your experience with tailored content specific to your learning needs.
• To communicate directly with you, including responding to inquiries, sending updates, and providing marketing or promotional materials.
• To enroll you in Quran learning courses and provide teacher-student interaction for effective learning.
• To prevent fraud, ensure security, and maintain the integrity of our services.
• To develop new Quran courses, features, and additional Islamic education offerings.

How We Protect Information

We take every measure to safeguard your personal information against unauthorized access or misuse. This includes the use of:

• Encryption protocols for data storage and transfer.
• Limited access controls, ensuring only authorized personnel handle sensitive data.
• Routine security assessments and updates to our systems.

SMS Consent

Guidence Way does not share phone numbers for the purpose of SMS with third parties or affiliates. Phone numbers collected are solely used to provide customer support or send necessary service-related updates, particularly regarding Quran courses.

Third-party Policies and Cookies

Guidence Way uses cookies to enhance user experience by storing preferences and analyzing site traffic. Third-party vendors, including Google, may use cookies to deliver personalized ads based on your browsing behavior. You can control cookie preferences through your browser settings.

Note: We are not responsible for the privacy practices of third-party websites linked on our platform. We encourage you to review their privacy policies for more details.

Data Access and Rights

In compliance with GDPR and CCPA, you have the following rights:

• Access and Rectification: Request access to or correction of your personal data.
• Erasure and Restriction: Request the deletion or limitation of your data processing.
• Objection and Portability: Object to data processing or request the transfer of your data to another service.

To exercise any of these rights, contact us directly. We respond to all legitimate requests within one month.

Children’s Privacy

Protecting children’s privacy is a priority. We do not knowingly collect personal information from children under the age of 13. If you believe your child has shared such information, please contact us immediately, and we will take prompt action to remove it.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We recommend reviewing this page periodically to stay informed about how we protect your data.

For any questions or concerns about this Privacy Policy, please contact us.