Terms and Conditions Policy
Welcome to Guidence Way. By accessing or using our services, you agree to abide by the terms and conditions outlined below. Please read these terms carefully as they establish your legal rights and obligations when using our site and services.
1. Consent Section
1.1 Obtaining Consent
- If you are not collecting phone numbers on the website, you must explicitly outline how you will obtain consent (e.g., verbal over the phone, face-to-face, or written consent).
- Customers must complete a verified opt-in process to consent to SMS communication. This can be achieved via paper forms or electronic means. For instance, by texting us at [Phone Number], you agree to receive text messages from Guidence Way.
2. Privacy Policy
Your privacy is important to us. We are committed to protecting customer data in compliance with applicable regulations.
2.1 Privacy Policy Access
- Our Privacy Policy is accessible through the “Contact Us” page on our website.
2.2 Data Collection and Usage
- Customer data, including phone numbers provided for SMS communication, will not be shared with any third party or affiliate companies for marketing purposes.
3. SMS Terms and Conditions
To ensure transparency regarding SMS communication, we have detailed the following information about our SMS consent process, message frequency, potential fees, and opt-in/opt-out procedures.
3.1 SMS for Consent Communication
- Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.
3.2 Types of SMS Communications
- By consenting to receive text messages from Guidence Way, you agree to receive messages related to:
- Appointment reminders.
- Follow-up communications.
- Updates regarding your services or cases.
For example: “Hello! Thank you for contacting Guidence Way. How can we help you? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, text HELP or visit https://www.guidenceway.com/ and https://www.guidenceway.com/.”
3.3 Message Frequency
- Our SMS message frequency will range between 50 to 1,000 text messages daily across all users.
3.4 Potential Fees for SMS Messaging
- Carriers may charge fees for SMS messaging. These charges depend on the carrier’s pricing structure and the type of SMS messaging (e.g., promotional, transactional, or one-time passwords). Rates may vary based on geographic location or the message type.
3.5 Opt-In Method
- Customers will opt-in for SMS messaging through intake forms available on our website at https://www.guidenceway.com/. Phone numbers provided for SMS consent will not be shared with third parties for marketing purposes.
3.6 Opt-Out Method
- Customers can opt out of SMS messaging at any time by replying STOP to any SMS received. Once opted out, no further SMS communication will be sent. Customers can opt back in by replying START to any SMS.
4. General Provisions
4.1 Amendments
- Guidence Way reserves the right to modify these Terms and Conditions at any time. Changes will be communicated through the website or via email.
4.2 Legal Disclaimer
- By using this site, you acknowledge and agree to the terms outlined above. Any disputes arising from these terms will be governed by the laws of [Applicable Jurisdiction].
4.3 Support and Clarifications
- For inquiries or clarifications regarding these Terms and Conditions, please contact our support team via Whatsapp +1 516 866 3838, +516 866 3828, +516 866 3848